Telecaller

Looking for a Telecaller role in Kasba, Kolkata? Lokanath Enterprises is hiring now. Great for first-time job seekers. You can earn up to ₹11,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Who can apply

• Open to freshers
• Tenth Pass or equivalent
• Comfortable with Complaint handling, CRM tools, Verbal communication, Hindi and English
• No English required
• Freshers can apply
• A calm under pressure, customer-first attitude

Salary and benefits

Salary: ₹7,000 – ₹11,000 per month, based on skills and experience.

Your responsibilities

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA

Position details

• Work location: Kasba, Kolkata, West Bengal
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Work mode: Work from office
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Lokanath Enterprises. It takes less than a minute.