Loan Team Leader

Lokansh Wealth Private Limited wants to bring on a Loan Team Leader for its Janakpuri District Center, Delhi team. 12 candidates will be hired for this role. Salary is up to ₹35,000/month.

In the employer’s words

Lead, Supervise And Motivate A Team Of Telecallers And Sales Executives.Assign Daily, Weekly And Monthly Sales Targets To Team Members.Monitor Calls, Follow-Ups, Lead Status, File Logins And Loan Disbursements.Guide The Team In Selling Personal Loans, Business Loans, Overdraft Facilities And Other Financial Products.Conduct Daily Morning. 1 - 2 Years Experience Compulsory. | Languages : Hindi

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi
• A polite, patient attitude

Salary

Compensation: ₹20,000 – ₹35,000 per month.

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Job at a glance

• Location: Janakpuri District Center, Delhi, Delhi
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 12

Ready to start? Upload your resume and apply to Lokansh Wealth Private Limited today.