Telecaller

Lotus Group is hiring a Telecaller in Shastri Nagar, Jabalpur. Great for first-time job seekers. The pay goes up to ₹12,000/month. 20 candidates will be hired for this role.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : English, Hindi

Salary and benefits

You will be paid ₹8,000 – ₹12,000 per month.

What the job involves

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Hindi
• You are polite and customer-first

Job at a glance

• Location: Shastri Nagar, Jabalpur, Madhya Pradesh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 20
• Work mode: Office-based

Apply today and take the next step in your career with Lotus Group.