Operation Manager

A new Operation Manager role is open at Lotusmint Wealth Pvt Ltd, Rasulgarh, Bhubaneswar. The pay goes up to ₹30,000/month. 2 candidates will be hired for this role.

Employer’s description

1.Handle Day-To-Day Mutual Fund Operations Including Transaction Processing, Reconciliation & Reporting. 2.Ensure Timely Execution Of Purchases, Redemptions, Switches, And Sip/Stp/Swp Transactions, Coordinate With Amcs, Rtas. 3.Manage Client Servicing Activities Including Account Opening, Kyc & Documentation. 1 - 2 Years Experience Compulsory. | Basic Excel | Skills Needed : Email, Computer

Salary

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

Your responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.
• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of Basic Excel, Computer and Email
• Good English
• 1 - 2 Years Experience Compulsory.
• Basic Excel
• Skills Needed: Email, Computer
• You are polite and calm under pressure

Position details

• Work location: Rasulgarh, Bhubaneswar, Odisha
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Vacancies: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Lotusmint Wealth Pvt Ltd reviews applications regularly.