Tele Caller

Looking for a Tele Caller role in Chandni Chowk, Delhi? Louis Fashion Optics Private Limited is hiring now. You can earn up to ₹28,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Marketing | Languages : Hindi, English

What the job involves

• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

Salary and benefits

Compensation: ₹22,000 – ₹28,000 per month.

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of English, Hindi and Marketing
• Female Only
• Good English
• Freshers can apply
• Marketing
• Languages: Hindi, English
• A patient, customer-first attitude

Position details

• Job location: Chandni Chowk, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Working hours: 11AM - 7 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 1

Ready to start? Upload your resume and apply to Louis Fashion Optics Private Limited today.