Telecaller

Lr Ventures is hiring a Telecaller in FC Road, Pune. Salary is up to ₹18,000/month.

Note from the employer

We Are Hiring An Enthusiastic Education Telecaller To Connect With Students And Parents Regarding Courses And Admissions. The Role Involves Making Outbound Calls, Explaining Program Details, And Generating Leads. The Candidate Should Have Strong Communication And Convincing Skills. Maintaining Call Records And Follow-Ups Is Essential. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : Marathi, English

What you get

Compensation: ₹15,000 – ₹18,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: English, Inbound, Marathi, Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: Marathi, English
• You are patient and customer-first

What you will do

• You'll meet quality, call-handling and satisfaction targets.
• You will identify upsell opportunities where relevant.
• You'll resolve queries and complaints with patience and accuracy.
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Job details

• Location: FC Road, Pune, Maharashtra
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Lr Ventures reviews applications regularly.