Telecaller

A new Telecaller role is open at LRK Pvt Ltd, Gajuwaka, Visakhapatnam. Great for first-time job seekers. The pay goes up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

Compensation: ₹10,000 – ₹12,000 per month.

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Typing speed, CRM tools, Hindi and English and Verbal communication
• Basic English
• Freshers can apply
• You are customer-first and polite

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status

Position details

• Job location: Gajuwaka, Visakhapatnam, Andhra Pradesh
• Employment type: Full time
• Openings: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with LRK Pvt Ltd.