Receptionist Cum Telecaller

Lucknow Cricket Scholarship is looking for a Receptionist Cum Telecaller to join its team in Sitapur Road, Lucknow. 2 candidates will be hired for this role. Salary is up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Day-to-day work

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy

Salary and benefits

You will be paid ₹12,000 – ₹15,000 per month.

Requirements

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of Verbal communication, Hindi and English, Complaint handling and Active listening
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• A calm under pressure, polite attitude

Job at a glance

• Location: Sitapur Road, Lucknow, Uttar Pradesh
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2
• Employment type: Full time
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Lucknow Cricket Scholarship reviews applications regularly.