Tele Caller

Join Lucy Led as a Tele Caller in Varachha, Surat. The pay goes up to ₹20,000/month.

Note from the employer

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. Excel And Data Management. More Than 2 Years Experience Compulsory. | Languages : English, Hindi, Gujarati | Type : Mutual Funds | Preferred Experience In : Real Estate

What the job involves

• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Skills and qualifications

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Gujarati, Hindi, Mutual Funds, Real Estate
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: English, Hindi, Gujarati
• Type: Mutual Funds
• Preferred Experience In: Real Estate

Pay and perks

You will be paid ₹15,000 – ₹20,000 per month.

Job details

• Location: Varachha, Surat, Gujarat
• Employment type: Full time
• Interview timings: 10:00 AM - 6:00 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 1
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Lucy Led.