Telecalling Executive

Lustre Tuff Glass Pvt Ltd wants to bring on a Telecalling Executive for its Kishanbagh, Gwalior team. Great for first-time job seekers. You can earn up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

The salary for this role is ₹12,000 – ₹15,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: Hindi and English, CRM tools, Verbal communication, Complaint handling
• Basic English
• Freshers can apply

Job at a glance

• Work location: Kishanbagh, Gwalior, Madhya Pradesh
• Job type: Full time
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1

Ready to start? Upload your resume and apply to Lustre Tuff Glass Pvt Ltd today.