Telecaller

A new Telecaller role is open at Luxxis Unisex Salon and Spa, Indira Nagar, Lucknow. No experience? You can still apply. The pay goes up to ₹11,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Good knowledge of Active listening, CRM tools, Typing speed and Complaint handling
• Basic English
• Freshers can apply
• Someone customer-first and calm under pressure

What you will do

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Compensation

Salary: ₹10,000 – ₹11,000 per month, based on skills and experience.

Job at a glance

• Location: Indira Nagar, Lucknow, Uttar Pradesh
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Luxxis Unisex Salon and Spa reviews applications regularly.