Customer Relationship Management (C...

Lyallpur Emporium Private Limited is hiring a Customer Relationship Management (C... in Sector 67 - Noida, Delhi. You can earn up to ₹22,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. More Than 2 Years Experience Compulsory. | Languages : English

Requirements

• At least 2 years of relevant experience
• Education: Graduate
• Comfortable with English
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: English
• Someone patient and calm under pressure

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

What you get

Salary: ₹18,000 – ₹22,000 per month, based on skills and experience.

Quick facts

• Location: Sector 67 - Noida, Delhi, Delhi
• Work type: Office-based
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Lyallpur Emporium Private Limited today.