International Voice Process Agent

Looking for an International Voice Process Agent role in Mohali? M&M Target Talent, is hiring now. The pay goes up to ₹23,000/month. No experience? You can still apply. The team is filling 5 vacancies.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International | Languages : Punjabi, Hindi, English

Compensation

You will be paid ₹18,000 – ₹23,000 per month.

What you will do

In this role, you will:

• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Eligibility

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with English, Hindi, International, Punjabi
• Good English
• Freshers can apply
• Type: International
• Languages: Punjabi, Hindi, English
• You are polite and customer-first

Job at a glance

• Location: Mohali, Punjab
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5
• Work mode: Office-based
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by M&M Target Talent,.