Senior Telecaller

M&R Global Estate And Enterprises has an opening for a Senior Telecaller based in Old Malakpet, Hyderabad. The pay goes up to ₹25,000/month. There are 5 open positions.

Note from the employer

Handle Customers Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic, Sales | Marketing | Languages : English, Hindi, Telugu

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Skills: Domestic, English, Hindi, Marketing, Outbound, Sales, Telugu
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic, Sales
• Marketing
• Languages: English, Hindi, Telugu
• A polite, patient attitude

Your responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Compensation

The salary for this role is ₹15,000 – ₹25,000 per month.

Position details

• Work location: Old Malakpet, Hyderabad, Telangana
• Work mode: On-site
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 5

If this job suits you, apply now — shortlisted candidates will be contacted by M&R Global Estate And Enterprises.