Tele Caller

M B Enterprises has an opening for a Tele Caller based in Shahibaug, Ahmedabad. You can earn up to ₹25,000/month. 2 candidates will be hired for this role.

Note from the employer

Telecaller M.B. Enterprisescompany: M.B. Enterprises Ahmedabadindustry: Sugar Trading & Wholesalejob Responsibilities- Make Daily Calls To Existing And Potential Customers.- Introduce Our Sugar Products, Grades, Rates And Availability.- Generate New Business Leads From Sweet Shops, Wholesalers, Manufacturers, Pharma And Other Bulk Buyers.- Follow Up With Customers Regarding Enquiries, Quotations And Orders.- Understand Customer Requirements For Quality, Quantity And Delivery Location.- Maintain Daily Call Records And Customer Follow-Up Details.- Coordinate With The Sales Team For Quotations And Order Processing.- Build Good Relationships With Customers And Encourage Repeat Orders.- Achieve Daily/Weekly Calling And Sales Targets. More Than 2 Years Experience Compulsory. | Languages : English, Hindi, Gujarati

Roles and responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Requirements

• 2+ years of experience in a similar role
• Education: Tenth Pass
• Skills: English, Gujarati, Hindi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: English, Hindi, Gujarati
• Someone customer-first and calm under pressure

Salary and benefits

You will be paid ₹15,000 – ₹25,000 per month.

Quick facts

• Job location: Shahibaug, Ahmedabad, Gujarat
• Working hours: 10:30 am - 7:30pm | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: On-site
• Openings: 2

Apply today and take the next step in your career with M B Enterprises.