Dra Tele Caller

M.H.Collections has an opening for a Dra Tele Caller based in Muzaffarpur. The team is filling 30 vacancies. You can earn up to ₹18,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Bengali, Hindi, English

What you will do

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with Bengali, English, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Bengali, Hindi, English
• Someone customer-first and patient

What you get

Compensation: ₹12,000 – ₹18,000 per month.

Quick facts

• Work location: Muzaffarpur, Bihar
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office

Click Apply to send your profile to M.H.Collections. It takes less than a minute.