Field Executive

A new Field Executive role is open at M.H.Collections, Tiljala, Kolkata. You can earn up to ₹18,000/month. 20 candidates will be hired for this role.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Bengali, Hindi, English

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Bengali, English, Hindi
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Bengali, Hindi, English
• A calm under pressure, patient attitude

Compensation

Salary: ₹10,000 – ₹18,000 per month, based on skills and experience.

What you will do

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Quick facts

• Location: Tiljala, Kolkata, West Bengal
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office
• Openings: 20

Interested? Apply now on BetterJobs with your resume — M.H.Collections reviews applications regularly.