Senior Tele Caller

M.H.Collections is hiring a Senior Tele Caller in Ballygunge Circular Road, Kolkata. The team is filling 30 vacancies. Salary is up to ₹15,000/month.

Note from the employer

Urgent Required Tele Caller. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : Bengali, Hindi, English

Pay and perks

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with Bengali, English, Hindi, Marketing, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: Bengali, Hindi, English
• Someone polite and patient

Your responsibilities

• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• You'll resolve queries and complaints with patience and accuracy.
• You will handle inbound and outbound customer calls, chats or emails.

Job details

• Work location: Ballygunge Circular Road, Kolkata, West Bengal
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by M.H.Collections.