Senior Telesales Officer

M J Cotton Private Limited is hiring a Senior Telesales Officer in Sangamvadi, Pune. There are 5 open positions. Salary is up to ₹20,000/month.

In the employer’s words

The Senior Telesales Officer Is Responsible For Driving Revenue Growth By Converting Leads Into Customers Through Professional Phone-Based Consultation. Beyond Meeting Individual High-Level Targets, You Will Serve As A Subject Matter Expert, Helping To Refine Scripts, Handle Complex Objections, And Assist In The Development Of Junior Sales Staff. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Marathi, Hindi, English

Salary

The salary for this role is ₹15,000 – ₹20,000 per month.

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: English, Hindi, Marathi, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Marathi, Hindi, English
• You are customer-first and polite

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.

Job details

• Work location: Sangamvadi, Pune, Maharashtra
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 5

Interested? Apply now on BetterJobs with your resume — M J Cotton Private Limited reviews applications regularly.