Telecaller

Looking for a Telecaller role in Manewada, Nagpur? M N Indofab Sales is hiring now. The pay goes up to ₹7,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Who can apply

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with Hindi and English, Verbal communication, Typing speed, CRM tools
• Basic English
• 1 - 2 Years Experience Compulsory.
• A patient, calm under pressure attitude

Your responsibilities

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Pay and perks

Salary: ₹7,000 per month, based on skills and experience.

Job details

• Job location: Manewada, Nagpur, Maharashtra
• Work type: On-site
• Vacancies: 1
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — M N Indofab Sales reviews applications regularly.