Senior Telecaller

M/S Fusion Technology wants to bring on a Senior Telecaller for its Mithanpura, Muzaffarpur team. There are 2 open positions. Salary is up to ₹15,000/month.

In the employer’s words

1) Make Outbound Calls To Potential Customers From Provided Contact Lists Or Databases.2) Introduce Our Products/Services To Prospective Clients And Effectively Communicate The Features And Benefits.3) Engage In Active Listening To Understand Customer Needs And Requirements.4) Generate Leads And Set Appointments For Sales Representatives To Meet. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Inbound | Languages : English, Hindi

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Inbound, Outbound, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Inbound
• Languages: English, Hindi
• Someone customer-first and calm under pressure

What you get

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Key responsibilities

• You will escalate complex cases to the right team within the SLA.
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system.
• You'll handle inbound and outbound customer calls, chats or emails.
• You will identify upsell opportunities where relevant.
• You'll follow call scripts and update customers on ticket status.

Quick facts

• Work location: Mithanpura, Muzaffarpur, Bihar
• Work mode: Work from office
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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