Telecaller

M/S Luman Industries Limited is looking for a Telecaller to join its team in Pira Garhi, Delhi. The pay goes up to ₹30,000/month. There are 3 open positions.

In the employer’s words

Make Outbound Calls To Potential And Existing Customers, Distributors And Retailers. Identify And Generate Leads Through Cold Calling And Follow Up On Leads From Marketing Campaigns.Provide Detailed Information About Products, Features, And Pricing To Customers.Address Customer Inquiries And Provide Product Recommendations Based On Customer Needs. More Than 2 Years Experience Compulsory. | Type : Outbound | Languages : Hindi, English

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant

Requirements

• 2+ years of experience in a similar role
• Education: Graduate
• Good knowledge of English, Hindi and Outbound
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Hindi, English
• You are patient and customer-first

Compensation

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

Job at a glance

• Location: Pira Garhi, Delhi, Delhi
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 3
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — M/S Luman Industries Limited reviews applications regularly.