International Voice Process Agent

Start your next role as an International Voice Process Agent with M/S Talent Warrior Hr Solutions in Sector 3 - Noida, Delhi. The pay goes up to ₹45,000/month. 5 candidates will be hired for this role.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : Inbound, International, Mutual Funds | Languages : English | Preferred Experience In : Real Estate

Salary and benefits

Salary: ₹30,000 – ₹45,000 per month, based on skills and experience.

Your responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Inbound, International, Mutual Funds, Real Estate
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, International, Mutual Funds
• Languages: English
• Preferred Experience In: Real Estate
• Someone customer-first and polite

Position details

• Location: Sector 3 - Noida, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5
• Employment type: Full time

Click Apply to send your profile to M/S Talent Warrior Hr Solutions. It takes less than a minute.