International Voice Process Agent

M/S Talent Warrior Hr Solutions wants to bring on an International Voice Process Agent for its Sector 3 - Noida, Delhi team. There are 10 open positions. The pay goes up to ₹45,000/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International, Mutual Funds | Languages : English

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English, International, Mutual Funds
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Mutual Funds
• Languages: English
• A customer-first, polite attitude

Salary

Compensation: ₹30,000 – ₹45,000 per month.

What the job involves

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Quick facts

• Location: Sector 3 - Noida, Delhi, Delhi
• Vacancies: 10
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based

Click Apply to send your profile to M/S Talent Warrior Hr Solutions. It takes less than a minute.