Customer Support Executive

Join M5 Continent Logistics Solution Pvt. Ltd. as a Customer Support Executive in Dwarka, Delhi. The pay goes up to ₹35,000/month. No experience? You can still apply. The team is filling 3 vacancies.

Note from the employer

Handle Customer Queries Through Calls, Whatsapp, And Emails Regarding Courier Shipments.Provide Shipment Tracking Updates And Delivery Status To Customers.Coordinate With Operations Teams, Hubs, And Courier Partners For Shipment-Related Issues.Resolve Customer Complaints Related To Delays, Holds, Missing Shipments, And Delivery Issues.Maintain. Languages : Hindi, English

Your responsibilities

• You'll identify and approach new customers in the assigned territory.
• Follow up on leads and convert them into sales
• Record visits, calls and orders in the CRM or daily report
• Explain products and offers clearly and handle objections.

Salary

The salary for this role is ₹30,000 – ₹35,000 per month.

Eligibility

• Open to freshers
• Education: 12th Pass
• Skills: English, Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English

Position details

• Location: Dwarka, Delhi, Delhi
• Working hours: 11 to 7 : 30 | Monday to Saturday
• Work mode: On-site
• Vacancies: 3
• Employment type: Full time
• Interview: 2:00 pM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — M5 Continent Logistics Solution Pvt. Ltd. reviews applications regularly.