Bpo Executive

Join Ma Shyama Associates as a Bpo Executive in Deccan Gymkhana, Pune. You can earn up to ₹18,000/month. 27 candidates will be hired for this role. Freshers can apply.

In the employer’s words

Sbi Credit Card Sales Process Outbond Process. Type : Sales, Domestic, Outbound | Languages : Marathi, Hindi, English

Key responsibilities

• Escalate complex cases to the right team within the SLA
• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails.
• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.

Compensation

You will be paid ₹13,000 – ₹18,000 per month.

Requirements

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Marathi, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Sales, Domestic, Outbound
• Languages: Marathi, Hindi, English
• Someone polite and customer-first

Quick facts

• Location: Deccan Gymkhana, Pune, Maharashtra
• Working hours: 10:00 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 27
• Job type: Full time

Apply today and take the next step in your career with Ma Shyama Associates.