Telecalling Executive

Ma Shyama Associates is looking for a Telecalling Executive to join its team in Deccan Gymkhana, Pune. The team is filling 18 vacancies. The pay goes up to ₹18,000/month.

Note from the employer

Sbi Credit Card Sales Process Office Timing - 10 To 06.30 Monday To Saturday Working Fix Sunday Off. Type : Sales, Domestic, Outbound | Languages : Marathi, Hindi, English

Salary

Compensation: ₹12,500 – ₹18,000 per month.

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Marathi, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Sales, Domestic, Outbound
• Languages: Marathi, Hindi, English
• A patient, customer-first attitude

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Quick facts

• Job location: Deccan Gymkhana, Pune, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 18

Apply today and take the next step in your career with Ma Shyama Associates.