Telecalling Executive

Ma Shyama Associates wants to bring on a Telecalling Executive for its Deccan Gymkhana, Pune team. The pay goes up to ₹22,500/month. Freshers can apply. 18 candidates will be hired for this role.

Note from the employer

Sbi Credit Card Sales Outbond Process Mon To Sat Working. Languages : Telugu, Tamil

Key responsibilities

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.

What you get

The salary for this role is ₹12,000 – ₹22,500 per month.

What we are looking for

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Tamil, Telugu
• Basic English
• Freshers can apply
• Languages: Telugu, Tamil
• You are customer-first and calm under pressure

Job details

• Location: Deccan Gymkhana, Pune, Maharashtra
• Work type: Work from office
• Employment type: Full time
• Vacancies: 18
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Ma Shyama Associates. It takes less than a minute.