Team Leader (Tl)

Looking for a Team Leader (Tl) role in Ameerpet, Hyderabad? Maa Bhagwati Academy is hiring now. Salary is up to ₹35,000/month.

Employer’s description

Looking For Tele Team Leader Who Can Handle Team Of 60. More Than 2 Years Experience Compulsory. | Type : Outbound, Inbound, Sales | Languages : Hindi, Telugu, English

Requirements

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of English, Hindi, Inbound, Outbound, Sales and Telugu
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, Inbound, Sales
• Languages: Hindi, Telugu, English
• You are customer-first and polite

Salary and benefits

The salary for this role is ₹20,000 – ₹35,000 per month.

Roles and responsibilities

As a Team Leader (Tl), your work will include:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Position details

• Work location: Ameerpet, Hyderabad, Telangana
• Vacancies: 1
• Employment type: Full time
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Maa Bhagwati Academy. It takes less than a minute.