Academic Counsellor And Telecaller

Maa Dharmshila College Of Nursing is looking for an Academic Counsellor And Telecaller to join its team in Kankarbagh, Patna. No experience? You can still apply. There are 4 open positions. You can earn up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Sales | Marketing | Languages : Hindi, English

What the job involves

In this role, you will:

• Escalate complex cases to the right team within the SLA
• You'll log every interaction and its outcome in the support system.
• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status

Who can apply

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: English, Hindi, Marketing, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales
• Marketing
• Languages: Hindi, English

Salary

Salary: ₹8,000 – ₹15,000 per month, based on skills and experience.

Job details

• Work location: Kankarbagh, Patna, Bihar
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 4
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Maa Dharmshila College Of Nursing.