Telecaller

Start your next role as a Telecaller with Maa Jagdambey Pathology and imaging Centre in Maner, Patna. Salary is up to ₹7,000/month. No experience? You can still apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Compensation

Salary: ₹6,000 – ₹7,000 per month, based on skills and experience.

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Comfortable with Hindi and English, Complaint handling, Typing speed, Active listening
• Female Only
• Basic English
• Freshers can apply
• You are customer-first and polite

Position details

• Location: Maner, Patna, Bihar
• Job type: Full time
• Openings: 1
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Maa Jagdambey Pathology and imaging Centre.