Field Collection Executive

Start your next role as a Field Collection Executive with Maa Mangala Services in Khordha. You can earn up to ₹12,000/month. There are 10 open positions.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Compensation

You will be paid ₹10,000 – ₹12,000 per month.

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Hindi and English, Complaint handling, Typing speed and Verbal communication
• Male Only
• No English required
• Freshers can apply

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Quick facts

• Job location: Khordha, Odisha
• Timings: 9:30 AM - 7:30 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

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