Receptionist Cum Telecaller

Looking for a Receptionist Cum Telecaller role in Rooma, Kanpur? Maa TVS is hiring now. Salary is up to ₹12,000/month. Great for first-time job seekers.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : English, Hindi

Salary

The salary for this role is ₹10,000 – ₹12,000 per month.

Eligibility

• Ideal for freshers starting their career
• Education: Graduate
• Comfortable with English, Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Hindi
• A patient, polite attitude

Day-to-day work

As a Receptionist Cum Telecaller, your work will include:

• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Work location: Rooma, Kanpur, Uttar Pradesh
• Employment type: Full time
• Working hours: 10:00 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Maa TVS.