Team Leader

Mababa Group wants to bring on a Team Leader for its Kamla Park Road, Bhopal team. Salary is up to ₹20,000/month.

In the employer’s words

Multi Tasking, Team Guidance, Software Usser. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : English, Hindi | Preferred Experience In : Real Estate

Compensation

You will be paid ₹15,000 – ₹20,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Good knowledge of English, Hindi, Marketing, Real Estate and Sales
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: English, Hindi
• Preferred Experience In: Real Estate
• Someone polite and patient

Your responsibilities

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Position details

• Location: Kamla Park Road, Bhopal, Madhya Pradesh
• Work mode: Work from office
• Shift: 10:00 am - 6:00pm | Monday to Saturday
• Employment type: Full time
• Interview timings: 03:00 am - 5:00pm | Monday to Saturday
• Vacancies: 1

If this job suits you, apply now — shortlisted candidates will be contacted by Mababa Group.