Customer Relationship Management (C...

A new Customer Relationship Management (C... role is open at Mabelle, Salt Lake, Kolkata. The pay goes up to ₹15,000/month. 2 candidates will be hired for this role.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Your responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Skills: English, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone calm under pressure and patient

Position details

• Work location: Salt Lake, Kolkata, West Bengal
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Openings: 2
• Shift: 10:00 AM - 8:00 PM | Monday to Sunday

Apply today and take the next step in your career with Mabelle.