Telecaller

Join Mach Global as a Telecaller in Panchkula, Chandigarh. 4 candidates will be hired for this role. Salary is up to ₹22,000/month.

Employer’s description

Call Potential Clients From Provided Databases And Marketing Leads. Book Consultations Between Prospective Clients And Senior Immigration Advisors. Record Interaction Notes, Status Updates, And Lead Classifications In The Crm Tool. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Punjabi, Hindi, English

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Comfortable with English, Hindi, Punjabi, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Punjabi, Hindi, English
• You are customer-first and calm under pressure

What you will do

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Pay and perks

The salary for this role is ₹18,000 – ₹22,000 per month.

Position details

• Location: Panchkula, Chandigarh, Chandigarh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Vacancies: 4
• Shift: 10:00 AM - 5:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Mach Global today.