Senior Tele Caller

Start your next role as a Senior Tele Caller with Machine wala enterprice in Sapna Sangita Road, Indore. Salary is up to ₹15,000/month. The team is filling 2 vacancies.

In the employer’s words

Costumer Support. 1 - 2 Years Experience Compulsory.

Day-to-day work

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Salary

The salary for this role is ₹10,000 – ₹15,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Active listening, Typing speed, CRM tools, Complaint handling
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and patient

Job at a glance

• Job location: Sapna Sangita Road, Indore, Madhya Pradesh
• Shift: 10:00 am - 6:30pm | Monday to Saturday
• Openings: 2
• Employment type: Full time
• Work type: Office-based
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Machine wala enterprice reviews applications regularly.