Telecaller

Madhav Associate is looking for a Telecaller to join its team in New Hyderabad, Lucknow. 10 candidates will be hired for this role. No experience? You can still apply. The pay goes up to ₹15,000/month.

Employer’s description

Handle Customers Inbound And Outbound Calls For Payment Collection Dra Trained Candidate Required. Type : Outbound, Inbound | Languages : English, Hindi

Requirements

• Ideal for freshers starting their career
• Education: Tenth Pass
• Comfortable with English, Hindi, Inbound, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: English, Hindi
• You are polite and patient

Compensation

Compensation: ₹10,000 – ₹15,000 per month.

Your responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Position details

• Work location: New Hyderabad, Lucknow, Uttar Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10
• Work mode: Office-based
• Employment type: Full time

Click Apply to send your profile to Madhav Associate. It takes less than a minute.