Ecommerce Account Manager

Madhav enterprises is looking for an Ecommerce Account Manager to join its team in Malviya Nagar, Delhi. The pay goes up to ₹22,000/month.

Employer’s description

Amzon Account Management Inventory Management Orders Management Stock Management. 1 - 2 Years Experience Compulsory. | Basic Excel, Manage Operations | Skills Needed : Email

Day-to-day work

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets

What you get

You will be paid ₹20,000 – ₹22,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Basic Excel, Email, Manage Operations
• Basic English
• 1 - 2 Years Experience Compulsory.
• Basic Excel, Manage Operations
• Skills Needed: Email

Job at a glance

• Job location: Malviya Nagar, Delhi, Delhi
• Job type: Full time
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 10:30 AM - 7:30 PM | Monday to Saturday
• Vacancies: 1

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