Ecommerce Account Manager

A new Ecommerce Account Manager role is open at Madhav enterprises, Malviya Nagar, Delhi. Salary is up to ₹22,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Basic Excel, MS Power Point | Skills Needed : Email

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status

Pay and perks

You will be paid ₹20,000 – ₹22,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Basic Excel, Email, Ms Power Point
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Basic Excel, MS Power Point
• Skills Needed: Email
• A customer-first, polite attitude

Job details

• Job location: Malviya Nagar, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 10:30 AM - 7:30 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 1

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