Telecaller

A new Telecaller role is open at Madhu Ganglani (Tiknos), Dwarka Sector 7, Delhi. 4 candidates will be hired for this role. Salary is up to ₹20,000/month.

Note from the employer

Telecaller. Type : Inbound, Outbound, Domestic

What you will do

As a Telecaller, your work will include:

• You'll identify upsell opportunities where relevant.
• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Who can apply

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Domestic, Inbound and Outbound
• Male Only
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Someone calm under pressure and polite

Salary and benefits

You will be paid ₹15,000 – ₹20,000 per month.

Position details

• Location: Dwarka Sector 7, Delhi, Delhi
• Work mode: Work from office
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 4

Click Apply to send your profile to Madhu Ganglani (Tiknos). It takes less than a minute.