Email Support Executive

A new Email Support Executive role is open at Madhupushpa Technologies Pvt Ltd, Hebbal, Bengaluru. The pay goes up to ₹25,000/month. The team is filling 10 vacancies.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Languages : English

Salary

You will be paid ₹20,000 – ₹25,000 per month.

Day-to-day work

As an Email Support Executive, your work will include:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• Someone polite and patient

Job details

• Location: Hebbal, Bengaluru, Karnataka
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10

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