Telecaller

Join Madhurya innovations as a Telecaller in Sector 70 - Faridabad, Delhi. The pay goes up to ₹15,000/month. No experience? You can still apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Pay and perks

You will be paid ₹10,000 – ₹15,000 per month.

What the job involves

In this role, you will:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Eligibility

• Open to freshers
• Education: 12th Pass
• Comfortable with Complaint handling, Verbal communication, Hindi and English, CRM tools
• Basic English
• Freshers can apply
• Someone customer-first and polite

Job details

• Work location: Sector 70 - Faridabad, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Madhurya innovations reviews applications regularly.