Senior Tele Caller

A new Senior Tele Caller role is open at Madisson International Leisure Pvt Ltd, Kasba, Kolkata. Salary is up to ₹20,000/month. There are 15 open positions.

Note from the employer

Handle Customers Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. Marketing | Languages : English, Hindi, Bengali

Your responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Who can apply

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Skills: Bengali, English, Hindi, Marketing
• No English required
• Freshers can apply
• Marketing
• Languages: English, Hindi, Bengali
• You are customer-first and polite

What you get

Compensation: ₹10,000 – ₹20,000 per month.

Job details

• Job location: Kasba, Kolkata, West Bengal
• Job type: Full time
• Work type: Work from office
• Interview timings: 2:00pm - 7:00pm | Monday to Sunday
• Shift: 10:00 am - 7:00pm | Tuesday to Sunday
• Openings: 15

Click Apply to send your profile to Madisson International Leisure Pvt Ltd. It takes less than a minute.