Tele Caller

Looking for a Tele Caller role in Nungambakkam, Chennai? Madras Airconditioners Pvt Ltd is hiring now. You can earn up to ₹20,000/month. The team is filling 4 vacancies.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

As a Tele Caller, your work will include:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Salary

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Complaint handling, Active listening, CRM tools, Typing speed
• Female Only
• Basic English
• Freshers can apply
• You are calm under pressure and patient

Job at a glance

• Work location: Nungambakkam, Chennai, Tamil Nadu
• Openings: 4
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Madras Airconditioners Pvt Ltd.