Senior Tele Caller

Looking for a Senior Tele Caller role in Kilpauk, Chennai? Madras Scan Systems is hiring now. There are 2 open positions. Salary is up to ₹25,000/month.

Employer’s description

Attend Calls From Patients/Hospitals And Fix Appointments. 1 - 2 Years Experience Compulsory. | Languages : Telugu, Malayalam, Hindi, Tamil, English

Pay and perks

Compensation: ₹18,000 – ₹25,000 per month.

Requirements

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: English, Hindi, Malayalam, Tamil, Telugu
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Telugu, Malayalam, Hindi, Tamil, English
• You are calm under pressure and customer-first

Roles and responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails.

Position details

• Job location: Kilpauk, Chennai, Tamil Nadu
• Interview: 10.30 AM - 1:00 PM | Monday to Saturday
• Vacancies: 2
• Timings: 8.00 AM - 8.00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based

Apply today and take the next step in your career with Madras Scan Systems.