Tellecaller

Looking for a Tellecaller role in Banjara Hills, Hyderabad? Magenta is hiring now. Salary is up to ₹22,000/month. There are 2 open positions.

Employer’s description

Job Role: Tele Caller (Driver Recruitment + System Work) Responsibilities Call And Follow Up With Driver Candidates Explain Job Details (Salary, Routes, Requirements)Schedule Interviews Or Onboarding Maintain Records In Excel Or Crm Handle Basic System/Office Work (Data Entry, Updates)Coordinate With Hr Or Operations Team. 1 - 2 Years Experience Compulsory. | Languages : Hindi, Telugu, English

Salary

Salary: ₹20,000 – ₹22,000 per month, based on skills and experience.

What we are looking for

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Good knowledge of English, Hindi and Telugu
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, Telugu, English
• Someone patient and polite

Your responsibilities

In this role, you will:

• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Job details

• Work location: Banjara Hills, Hyderabad, Telangana
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Openings: 2
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Magenta today.