Telecalling Executive

Join Magic Bus India Foundation as a Telecalling Executive in Kalyan Nagar, Bengaluru. The pay goes up to ₹20,000/month. 3 candidates will be hired for this role.

Note from the employer

Key Responsibilitieshandle Inbound And Outbound Customer Calls Professionally.Provide Information About Products, Services, And Company Policies.Resolve Customer Queries And Complaints Within The Defined Timelines.Maintain Accurate Records Of Customer Interactions In The System.Follow Up With Customers Regarding Inquiries, Feedback, And Servic. 1 - 2 Years Experience Compulsory. | Languages : Kannada, Hindi, English

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Comfortable with English, Hindi, Kannada
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Kannada, Hindi, English
• Someone polite and customer-first

Salary and benefits

You will be paid ₹16,000 – ₹20,000 per month.

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Job at a glance

• Work location: Kalyan Nagar, Bengaluru, Karnataka
• Openings: 3
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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