Telecalling Executive

Join Magic Bus India Foundation as a Telecalling Executive in Mehdipatnam, Hyderabad. The pay goes up to ₹20,000/month. The team is filling 3 vacancies.

Note from the employer

Key Responsibilitieshandle Inbound And Outbound Customer Calls Professionally.Provide Information About Products, Services, And Company Policies.Resolve Customer Queries And Complaints Within The Defined Timelines.Maintain Accurate Records Of Customer Interactions In The System.Follow Up With Customers Regarding Inquiries, Feedback, And Servic. 1 - 2 Years Experience Compulsory. | Languages : Telugu, Hindi, English

Roles and responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.

What we are looking for

• 1–2 years of relevant experience
• Education: Graduate
• Good knowledge of English, Hindi and Telugu
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Telugu, Hindi, English
• A polite, calm under pressure attitude

What you get

The salary for this role is ₹16,000 – ₹20,000 per month.

Quick facts

• Work location: Mehdipatnam, Hyderabad, Telangana
• Work mode: On-site
• Employment type: Full time
• Vacancies: 3
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Magic Bus India Foundation.