Chat Process Executive

Start your next role as a Chat Process Executive with Magnum Environment Management Private Limited in Bhopal. Salary is up to ₹15,000/month. 30 candidates will be hired for this role. No experience? You can still apply.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Outbound | Languages : English

What you get

Compensation: ₹10,000 – ₹15,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with English, Outbound
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: English
• You are customer-first and calm under pressure

What you will do

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Location: Bhopal, Madhya Pradesh
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based

Apply today and take the next step in your career with Magnum Environment Management Private Limited.